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Webhook for segments firing twice — dedupe advice?

marcus_nair_fc1e0

Posting this for renewals at risk. We care most about the health score and I'm not sure the feedback widget is the lever. Talk me out of it?

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omar_okafor_2793b

We measure NPS weekly now and it's made CSAT surveys decisions much easier.

nadia_reyes_e76e7

Honestly auto-theming didn't move the health score for us. Jira did more.

nadia_akoto_07f98

Have you tried routing it through Segment? Fixed the CES gap for us.

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