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Stopping NPS from sliding after we switched CRMs last month?

sofia_voss_d1ed8

Quick one. Since we scaled past 5,000 accounts, our the health score has been all over the place. Is that a CES tracking config issue or are we reading it wrong?

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CRM Migration

Comments

theo_ng_ab916

Have you tried routing it through Snowflake? Fixed the CES gap for us.

priya_sato_d0f3e

+1. The Intercom step is where ours kept breaking.

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