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Our playbook for dashboards across our SMB tier

esme_reyes_70e05

Half our team lives in Segment, so getting response routing data in there matters. How clean has that been for you?

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nadia_pace_71582

Same setup here. In our case it came down to CSAT surveys being too broad.

diego_webb_6ecb0

Following. We're about to do the same thing for our SMB tier.

lena_hale_33974

Honestly session replay didn't move NPS for us. HubSpot did more.

theo_frei_18776

We hit this too. Scoping journey alerts to new onboarding cohorts first made it manageable.

mira_pratt_fae54

Following. We're about to do the same thing for enterprise accounts.

wade_dunn_d62bc

Worth checking your response rate window. Ours was skewed until we narrowed it.