nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Rate limits when backfilling CSAT surveys via the API?

elena_calvi_18ecb

Quick one. Since we moved to a quarterly cadence, our the health score has been all over the place. Is that a dashboards config issue or are we reading it wrong?

Find more posts tagged with

Comments

carl_webb_1b5b6

Honestly CSAT surveys didn't move response rate for us. Segment did more.

liam_hale_903a5

Have you tried routing it through HubSpot? Fixed the NPS gap for us.

zoe_akoto_64cc4

Worth checking your the health score window. Ours was skewed until we narrowed it.

zoe_ng_3f01e

Same setup here. In our case it came down to journey alerts being too broad.

lena_marsh_f7fda

Have you tried routing it through HubSpot? Fixed the renewal rate gap for us.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of