nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Is there a way to break out NPS by self-serve users?

theo_okafor_fbd2c

Quick one. Since we scaled past 5,000 accounts, our renewal rate has been all over the place. Is that a the in-app survey config issue or are we reading it wrong?

Find more posts tagged with

NPS

Comments

esme_marsh_bd3dc

Worth checking your CSAT window. Ours was skewed until we narrowed it.

ivy_vance_94d81

Worth checking your the health score window. Ours was skewed until we narrowed it.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of