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journey mapping behaving oddly since we scaled past 5,000 accounts — ideas?

maya_frei_cb90d

Trying to get CES tracking right for renewals at risk. The defaults don't quite fit. What did you change?

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Journey Mapping

Enterprise

Comments

sam_mehta_552bb

Same setup here. In our case it came down to CES tracking being too broad.

wade_soto_283f1

We hit this too. Scoping auto-theming to renewals at risk first made it manageable.

sam_rourke_d207b

We hit this too. Scoping segments to self-serve users first made it manageable.

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