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Slack sync dropping time-to-resolution — anyone seen this?

yuki_carr_c0e27

We're working through CSAT surveys and we switched CRMs last month. Curious how others have handled it, especially around the health score. Any rules of thumb?

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zoe_okafor_ec479

Have you tried routing it through HubSpot? Fixed the response rate gap for us.

owen_frei_1d270

Following. We're about to do the same thing for renewals at risk.

maya_quinn_b50ad

We measure time-to-resolution weekly now and it's made the feedback widget decisions much easier.

tara_ng_c88cc

+1. The Marketo step is where ours kept breaking.

nadia_pace_dc1bb

+1. The Intercom step is where ours kept breaking.

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