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Is there a way to break out NPS by renewals at risk?

owen_pratt_3da17

Half our team lives in HubSpot, so getting segments data in there matters. How clean has that been for you?

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NPS

Comments

cole_rourke_0ff51

Same setup here. In our case it came down to response routing being too broad.

ruth_ng_5a27e

We measure time-to-resolution weekly now and it's made journey mapping decisions much easier.

owen_holt_686bb

Same setup here. In our case it came down to journey alerts being too broad.

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