Posting this for enterprise accounts. We care most about the health score and I'm not sure segments is the lever. Talk me out of it?
Have you tried routing it through Zendesk? Fixed the CSAT gap for us.
Honestly the feedback widget didn't move the health score for us. HubSpot did more.
+1. The Slack step is where ours kept breaking.
+1. The Zapier step is where ours kept breaking.
Have you tried routing it through HubSpot? Fixed the CSAT gap for us.