Posting this for self-serve users. We care most about renewal rate and I'm not sure auto-theming is the lever. Talk me out of it?
We measure the health score weekly now and it's made the in-app survey decisions much easier.
Curious what cadence you landed on. We over-asked and renewal rate tanked.
Following. We're about to do the same thing for trial users.
Worth checking your response rate window. Ours was skewed until we narrowed it.
