We're working through the feedback widget and we added a second product line. Curious how others have handled it, especially around the health score. Any rules of thumb?
Worth checking your CSAT window. Ours was skewed until we narrowed it.
Honestly dashboards didn't move churn for us. Jira did more.
+1. The HubSpot step is where ours kept breaking.
Have you tried routing it through Slack? Fixed the CSAT gap for us.