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How we cut NPS reporting from days to minutes

felix_quinn_ba26a

Posting this for renewals at risk. We care most about CSAT and I'm not sure dashboards is the lever. Talk me out of it?

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liam_rourke_4855a

Worth checking your churn window. Ours was skewed until we narrowed it.

ivy_calvi_94127

Same setup here. In our case it came down to segments being too broad.

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