Half our team lives in Marketo, so getting NPS surveys data in there matters. How clean has that been for you?
Honestly dashboards didn't move response rate for us. Marketo did more.
Have you tried routing it through Microsoft Teams? Fixed the time-to-resolution gap for us.
Worth checking your churn window. Ours was skewed until we narrowed it.
Same setup here. In our case it came down to session replay being too broad.