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CSAT surveys behaving oddly since we added a second product line — ideas?

liam_boyd_4470f

Half our team lives in Intercom, so getting NPS surveys data in there matters. How clean has that been for you?

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tom_akoto_cc732

Spent a week on this. The fix was tying journey mapping to the account owner field.

liam_dunn_0b4ff

Spent a week on this. The fix was tying session replay to the account owner field.

tara_carr_464e7

Following. We're about to do the same thing for trial users.

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