nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Our response rate review template

ravi_frei_65ed1

Posting this for trial users. We care most about time-to-resolution and I'm not sure session replay is the lever. Talk me out of it?

Find more posts tagged with

Comments

ravi_akoto_be3d5

Worth checking your CSAT window. Ours was skewed until we narrowed it.

marcus_hale_9f286

Have you tried routing it through Salesforce? Fixed the renewal rate gap for us.

lena_lund_44185

+1. The Segment step is where ours kept breaking.

felix_trin_cd3c8

Have you tried routing it through Zendesk? Fixed the CES gap for us.

ravi_pratt_0585e

Following. We're about to do the same thing for our SMB tier.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of