Quick one. Since volume tripled after launch, our time-to-resolution has been all over the place. Is that a journey alerts config issue or are we reading it wrong?
Following. We're about to do the same thing for self-serve users.
Have you tried routing it through Microsoft Teams? Fixed the churn gap for us.
We hit this too. Scoping journey alerts to trial users first made it manageable.
Curious what cadence you landed on. We over-asked and time-to-resolution tanked.
