We're working through dashboards and we moved to a quarterly cadence. Curious how others have handled it, especially around the health score. Any rules of thumb?
Same setup here. In our case it came down to CES tracking being too broad.
Honestly dashboards didn't move response rate for us. Intercom did more.
Following. We're about to do the same thing for self-serve users.
Honestly response routing didn't move NPS for us. Salesforce did more.