Half our team lives in Salesforce, so getting response routing data in there matters. How clean has that been for you?
Same setup here. In our case it came down to the feedback widget being too broad.
Honestly dashboards didn't move churn for us. Marketo did more.
Worth checking your CES window. Ours was skewed until we narrowed it.
Worth checking your NPS window. Ours was skewed until we narrowed it.