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HubSpot vs Segment for pushing CSAT surveys data?

maya_webb_2c23e

Quick one. Since we switched CRMs last month, our NPS has been all over the place. Is that a NPS surveys config issue or are we reading it wrong?

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Comments

owen_rourke_8b080

+1. The Intercom step is where ours kept breaking.

carl_pace_04568

We hit this too. Scoping dashboards to trial users first made it manageable.

aisha_holt_4519c

Following. We're about to do the same thing for trial users.

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