Trying to get journey alerts right for renewals at risk. The defaults don't quite fit. What did you change?
+1. The Jira step is where ours kept breaking.
Same setup here. In our case it came down to CES tracking being too broad.
Honestly the in-app survey didn't move NPS for us. Intercom did more.
Same setup here. In our case it came down to segments being too broad.
Following. We're about to do the same thing for enterprise accounts.
We hit this too. Scoping journey mapping to self-serve users first made it manageable.
Have you tried routing it through Zapier? Fixed the renewal rate gap for us.