nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How we cut the health score reporting from days to minutes

carl_holt_9c225

Half our team lives in Intercom, so getting CES tracking data in there matters. How clean has that been for you?

Find more posts tagged with

Comments

dana_okafor_97fdb

+1. The Segment step is where ours kept breaking.

maya_mehta_2b090

Curious what cadence you landed on. We over-asked and churn tanked.

maya_calvi_1f619

We hit this too. Scoping the in-app survey to our SMB tier first made it manageable.

tara_reyes_cbde0

Have you tried routing it through Snowflake? Fixed the churn gap for us.

cole_ng_9eb77

+1. The Zapier step is where ours kept breaking.

gus_holt_5c021

Spent a week on this. The fix was tying NPS surveys to the account owner field.

zoe_lund_c4f38

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.

omar_ng_325e4

Following. We're about to do the same thing for new onboarding cohorts.