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Getting CES tracking into Snowflake cleanly

lena_calvi_894e1

Half our team lives in Intercom, so getting CES tracking data in there matters. How clean has that been for you?

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ravi_holt_568a5

Worth checking your NPS window. Ours was skewed until we narrowed it.

paul_voss_f0b4b

+1. The Microsoft Teams step is where ours kept breaking.

lena_trin_ca8ab

Have you tried routing it through Marketo? Fixed the NPS gap for us.

nadia_quinn_d3297

Curious what cadence you landed on. We over-asked and the health score tanked.

sofia_okafor_4f156

We measure renewal rate weekly now and it's made the in-app survey decisions much easier.

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