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Segment vs Segment for pushing dashboards data?

mira_calvi_83e87

Posting this for trial users. We care most about CSAT and I'm not sure journey alerts is the lever. Talk me out of it?

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elena_vance_650cf

Have you tried routing it through Marketo? Fixed the response rate gap for us.

omar_carr_eab3c

Same setup here. In our case it came down to journey mapping being too broad.

bea_okafor_88bfc

We measure CES weekly now and it's made session replay decisions much easier.

yuki_dunn_54b97

Same setup here. In our case it came down to auto-theming being too broad.

yuki_nair_8551b

Have you tried routing it through Zendesk? Fixed the churn gap for us.

elena_voss_4c34f

Spent a week on this. The fix was tying the in-app survey to the account owner field.