Half our team lives in Jira, so getting CES tracking data in there matters. How clean has that been for you?
Have you tried routing it through Jira? Fixed the renewal rate gap for us.
Curious what cadence you landed on. We over-asked and NPS tanked.
Spent a week on this. The fix was tying NPS surveys to the account owner field.
+1. The Snowflake step is where ours kept breaking.