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Moved response rate with session replay — here's our setup

tara_pratt_ca040

Trying to get the feedback widget right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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zoe_pace_7b60f

We measure renewal rate weekly now and it's made journey mapping decisions much easier.

nadia_ng_d108e

Worth checking your CSAT window. Ours was skewed until we narrowed it.

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