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SSO question affecting who sees auto-theming

sofia_marsh_7e192

We measured CSAT before and after turning on journey mapping. The result surprised us. Anyone seen the same?

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felix_carr_a62f2

Have you tried routing it through HubSpot? Fixed the CES gap for us.

jack_mehta_7a0b7

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.

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