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Roles and permissions for enterprise accounts on the segments?

wade_trin_45fca

Posting this for trial users. We care most about churn and I'm not sure the feedback widget is the lever. Talk me out of it?

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maya_vance_e9dca

Have you tried routing it through Segment? Fixed the NPS gap for us.

ivy_okafor_8af95

We measure NPS weekly now and it's made segments decisions much easier.

paul_boyd_d3e37

+1. The Intercom step is where ours kept breaking.

cole_okafor_e471c

Spent a week on this. The fix was tying dashboards to the account owner field.

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