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How do you handle journey alerts when we switched CRMs last month?

maya_lund_55cb7

Half our team lives in Zapier, so getting response routing data in there matters. How clean has that been for you?

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Journey Mapping

CRM Migration

Comments

felix_frei_eda17

Spent a week on this. The fix was tying response routing to the account owner field.

theo_mehta_7e95e

Have you tried routing it through Intercom? Fixed the CES gap for us.

cole_hale_124dc

Following. We're about to do the same thing for trial users.

maya_quinn_aad57

Spent a week on this. The fix was tying the in-app survey to the account owner field.

dana_akoto_dc280

Spent a week on this. The fix was tying the in-app survey to the account owner field.

ruth_marsh_cf160

Have you tried routing it through Marketo? Fixed the renewal rate gap for us.

ned_boyd_5a097

Same setup here. In our case it came down to auto-theming being too broad.

carl_quinn_831a2

+1. The Marketo step is where ours kept breaking.