nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

journey alerts behaving oddly since we added a second product line — ideas?

nina_frei_9416f

Posting this for self-serve users. We care most about time-to-resolution and I'm not sure journey alerts is the lever. Talk me out of it?

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Journey Mapping

Comments

diego_sato_bace1

Worth checking your CES window. Ours was skewed until we narrowed it.

cole_carr_a3dab

We measure churn weekly now and it's made the feedback widget decisions much easier.

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