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How do you handle NPS surveys when we moved to a quarterly cadence?

nadia_akoto_07f98

We measured the health score before and after turning on CES tracking. The result surprised us. Anyone seen the same?

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kiran_voss_dac56

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

hana_rourke_fd7fb

+1. The Microsoft Teams step is where ours kept breaking.

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