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What we shipped with CES tracking this quarter

ruth_marsh_77b58

Half our team lives in Snowflake, so getting session replay data in there matters. How clean has that been for you?

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lena_trin_ca8ab

We measure churn weekly now and it's made journey mapping decisions much easier.

marcus_reyes_8cd79

Following. We're about to do the same thing for self-serve users.

wade_calvi_14218

Same setup here. In our case it came down to CSAT surveys being too broad.

sam_lund_462c0

Worth checking your churn window. Ours was skewed until we narrowed it.

nadia_quinn_d3297

Have you tried routing it through Zapier? Fixed the time-to-resolution gap for us.

carl_soto_957ee

Same setup here. In our case it came down to the feedback widget being too broad.