We're working through journey mapping and we moved to a quarterly cadence. Curious how others have handled it, especially around response rate. Any rules of thumb?
Same setup here. In our case it came down to session replay being too broad.
Spent a week on this. The fix was tying auto-theming to the account owner field.
Honestly response routing didn't move CES for us. Snowflake did more.
+1. The Snowflake step is where ours kept breaking.
