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Rate limits when backfilling the in-app survey via the API?

nina_akoto_206ff

Quick one. Since we rolled it out to the support team, our NPS has been all over the place. Is that a dashboards config issue or are we reading it wrong?

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Comments

sam_rourke_deeab

+1. The Zendesk step is where ours kept breaking.

hana_okafor_e4bb8

We hit this too. Scoping CSAT surveys to our SMB tier first made it manageable.

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