Half our team lives in Marketo, so getting response routing data in there matters. How clean has that been for you?
Have you tried routing it through Marketo? Fixed the NPS gap for us.
Curious what cadence you landed on. We over-asked and the health score tanked.
Curious what cadence you landed on. We over-asked and time-to-resolution tanked.
Honestly journey mapping didn't move churn for us. Slack did more.