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Webhook for response routing firing twice — dedupe advice?

carl_pace_87a3e

Trying to get NPS surveys right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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sam_holt_c4e2b

We hit this too. Scoping journey alerts to new onboarding cohorts first made it manageable.

ruth_lund_b7859

Worth checking your CES window. Ours was skewed until we narrowed it.

elena_ng_9795b

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

dana_calvi_78c8a

Spent a week on this. The fix was tying session replay to the account owner field.

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