Half our team lives in Zendesk, so getting the feedback widget data in there matters. How clean has that been for you?
Spent a week on this. The fix was tying the in-app survey to the account owner field.
Curious what cadence you landed on. We over-asked and NPS tanked.
Same setup here. In our case it came down to auto-theming being too broad.
Following. We're about to do the same thing for self-serve users.
Worth checking your CES window. Ours was skewed until we narrowed it.
