nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Pulling CSAT out through the API for our warehouse

omar_okafor_5a64f

We measured CSAT before and after turning on journey mapping. The result surprised us. Anyone seen the same?

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dana_sato_c0a30

Following. We're about to do the same thing for self-serve users.

ned_voss_2877a

Have you tried routing it through Zendesk? Fixed the churn gap for us.

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