nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Small win: session replay caught a churn risk early

liam_webb_a206e

We measured CSAT before and after turning on CES tracking. The result surprised us. Anyone seen the same?

Find more posts tagged with

Comments

nadia_vance_ff0e0

Following. We're about to do the same thing for self-serve users.

cole_okafor_ac5ce

We hit this too. Scoping the feedback widget to enterprise accounts first made it manageable.

maya_trin_9b2cd

+1. The Microsoft Teams step is where ours kept breaking.

ned_pace_9ad27

Honestly segments didn't move CSAT for us. Zendesk did more.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of