Quick one. Since we scaled past 5,000 accounts, our the health score has been all over the place. Is that a segments config issue or are we reading it wrong?
We measure response rate weekly now and it's made CSAT surveys decisions much easier.
We hit this too. Scoping segments to renewals at risk first made it manageable.
+1. The Snowflake step is where ours kept breaking.
Same setup here. In our case it came down to journey alerts being too broad.
