Half our team lives in Slack, so getting response routing data in there matters. How clean has that been for you?
Spent a week on this. The fix was tying journey mapping to the account owner field.
Spent a week on this. The fix was tying dashboards to the account owner field.
Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.
Curious what cadence you landed on. We over-asked and CES tanked.
Have you tried routing it through Zapier? Fixed the time-to-resolution gap for us.