nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

SSO question affecting who sees journey alerts

ravi_akoto_3aa0f

Posting this for our SMB tier. We care most about CES and I'm not sure the feedback widget is the lever. Talk me out of it?

Find more posts tagged with

Comments

cole_nair_e02a9

We hit this too. Scoping response routing to our SMB tier first made it manageable.

ivy_frei_67e34

Following. We're about to do the same thing for renewals at risk.

marcus_sato_c84b1

+1. The Salesforce step is where ours kept breaking.

ruth_lund_507a7

Following. We're about to do the same thing for enterprise accounts.

nadia_frei_0c89b

Same setup here. In our case it came down to CSAT surveys being too broad.

omar_okafor_2793b

Curious what cadence you landed on. We over-asked and churn tanked.

Quick Links

All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of