Half our team lives in Intercom, so getting the feedback widget data in there matters. How clean has that been for you?
Following. We're about to do the same thing for renewals at risk.
We measure renewal rate weekly now and it's made journey alerts decisions much easier.
Following. We're about to do the same thing for our SMB tier.
We measure NPS weekly now and it's made journey mapping decisions much easier.
+1. The Marketo step is where ours kept breaking.