Trying to get the in-app survey right for new onboarding cohorts. The defaults don't quite fit. What did you change?
We hit this too. Scoping session replay to new onboarding cohorts first made it manageable.
Following. We're about to do the same thing for renewals at risk.
+1. The Intercom step is where ours kept breaking.
Same setup here. In our case it came down to NPS surveys being too broad.
We hit this too. Scoping CSAT surveys to self-serve users first made it manageable.