We're working through segments and volume tripled after launch. Curious how others have handled it, especially around CES. Any rules of thumb?
Following. We're about to do the same thing for our SMB tier.
Have you tried routing it through HubSpot? Fixed the time-to-resolution gap for us.
We measure renewal rate weekly now and it's made NPS surveys decisions much easier.
Following. We're about to do the same thing for enterprise accounts.
Have you tried routing it through Snowflake? Fixed the time-to-resolution gap for us.