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Stopping CSAT from sliding after we scaled past 5,000 accounts?

ivy_holt_25085

We measured CES before and after turning on the feedback widget. The result surprised us. Anyone seen the same?

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tara_pace_c56c1

We hit this too. Scoping response routing to our SMB tier first made it manageable.

paul_pratt_fcde9

+1. The Segment step is where ours kept breaking.

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