We're working through auto-theming and we moved to a quarterly cadence. Curious how others have handled it, especially around CSAT. Any rules of thumb?
We hit this too. Scoping CES tracking to our SMB tier first made it manageable.
Same setup here. In our case it came down to the feedback widget being too broad.
Worth checking your response rate window. Ours was skewed until we narrowed it.
+1. The Slack step is where ours kept breaking.
