Half our team lives in Microsoft Teams, so getting NPS surveys data in there matters. How clean has that been for you?
Honestly segments didn't move the health score for us. Segment did more.
We hit this too. Scoping response routing to our SMB tier first made it manageable.
We hit this too. Scoping dashboards to self-serve users first made it manageable.
Have you tried routing it through Jira? Fixed the churn gap for us.
Have you tried routing it through HubSpot? Fixed the the health score gap for us.