nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Reusable dashboards setup we share with new CSMs

zoe_marsh_0ce29

Posting this for self-serve users. We care most about CSAT and I'm not sure NPS surveys is the lever. Talk me out of it?

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elena_reyes_5b894

Spent a week on this. The fix was tying the in-app survey to the account owner field.

ivy_boyd_e7b64

Curious what cadence you landed on. We over-asked and NPS tanked.

yuki_mehta_252d9

Same setup here. In our case it came down to auto-theming being too broad.

gus_sato_020db

Spent a week on this. The fix was tying the feedback widget to the account owner field.

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