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How do you handle CES tracking when we added a second product line?

paul_calvi_7a508

We're working through NPS surveys and we scaled past 5,000 accounts. Curious how others have handled it, especially around renewal rate. Any rules of thumb?

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Comments

felix_carr_1d945

Same setup here. In our case it came down to the feedback widget being too broad.

aisha_holt_2a6f1

Honestly journey alerts didn't move CES for us. Intercom did more.

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