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What we shipped with CES tracking this quarter

maya_trin_fddf7

Posting this for trial users. We care most about renewal rate and I'm not sure journey alerts is the lever. Talk me out of it?

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aisha_dunn_c0b1e

We measure CES weekly now and it's made the in-app survey decisions much easier.

nadia_mehta_ebf9f

Have you tried routing it through Slack? Fixed the time-to-resolution gap for us.

aisha_soto_168a4

We measure CES weekly now and it's made journey mapping decisions much easier.

maya_quinn_c4629

+1. The Zapier step is where ours kept breaking.

theo_voss_4bd87

We measure renewal rate weekly now and it's made session replay decisions much easier.

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